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Jenn air refrigerator not cooling

Jenn air refrigerator NOT cooling. Something we need daily should not only be luxurious, but also it should be very reliable. A refrigerator is one of those things; it is an appliance that we can’t imagine our life living without.

Refrigerators are life savers, as in this fast-moving era, we are running out of time, and we need such appliances in our homes, which save us time and energy.

It is such a nasty thought when ice catches the odor of your food from yesterday. With its Twin Fresh Climate Control feature, Jenn Air refrigerators are built-in refrigerators that keep food fresh.

Jenn air refrigerator not cooling

Jenn air refrigerator NOT cooling issue 2022 troubleshooting

If your Jenn air refrigerator isn’t cooling, it is not something to be very worried about. So, do not worry; we are here to help you out.

Firstly, you need to identify the problem or find the root cause and then go for a fixation solution.

Let’s troubleshoot the issue and fix it. Below we have mentioned a step-by-step guide to help you identify the problem and the solution for your Jenn air refrigerator not cooling.

Power Issue

Power is the first thing you need to check before moving to other conclusions. Maybe your power supply is the cause behind your Jenn air refrigerator not cooling, so ensure your power cord is plugged in or not, or it can also be damaged.

The circuit or outlet can be fused or damaged if the power cord is well. Remember not to connect your refrigerator with an extension board, as it supplies less power than a grounded power outlet; it is also dangerous for your refrigerator.

Solution: You can test your power using a multimeter.

Damaged Door Seal

Door seal is damaged

The other reason behind your Jenn air refrigerator, not cooling can be that the door seal is damaged or grimy.

To remove the dirt, you need warm soapy water, and after washing, dry your refrigerator’s door seal with a soft cloth.

If your refrigerator isn’t cooling, the seal is damaged.


Check the seal by putting a piece of paper in the doorway, and after closing it out, if it shows no resistance, your seal is damaged.

Replacement is required. For that, you do not need a professional you can do it yourself. Check the Jenn air refrigerator manual guide and replace the door gasket.

Incorrect Temperature Setting

If your refrigerator’s temperature is higher than it should be, then probably that is why your refrigerator isn’t cooling.

The normal temperature setting for your Jenn air refrigerator should be 30-35 Fahrenheit.


Temperature above this measurement can cause the refrigerator not to cool. A control panel is at the top of the refrigerator compartment; check that for temperature settings. You can set the temperature with the help of the up arrow button.

Dirty Condenser Coils

Condenser coils are dirty

The other thing is to check whether your Jenn air refrigerator’s condenser coil is dirty. If they’re, then that’s why your refrigerator is not cooling.

The condenser coil is located underneath the refrigerator, and Jenn air refrigerators condenser coils function to pass the heat created when refrigerants move.

If heat is not passing out, the coils are dirty, which is why the refrigerator is not cooling.


Clean the condenser coils of your Jenn air refrigerator. You can do it by yourself. You need an appliance brush and a vacuum hose.

Clean the dirt and stuck particles over your coil. You can also use a compressed air canister to remove the grime.

Component Failure

With frequent use, appliance parts need replacement. Either they get damaged or fuse. If your Jenn air refrigerator is not cooling, may be any part of it will be damaged.

The parts that are high at risk of getting damaged include

  • Condenser Fan
  • Evaporator Fan
  • Thermistor

The condenser fan of your refrigerator can get damaged over time, or maybe the evaporator fan is faulty, or the thermistor of your Jenn air refrigerator is broken.


If the issue is with parts of your refrigerator, you need a replacement. That can be done by professional appliance repair services only.

Defective Control Board

The final step is to check the main control board. This is not a common issue behind refrigerators not cooling, but after checking all possible parts and still not finding the problem, the control board can be the culprit.


If your Jenn air refrigerator is not cooling and the issue is with the main control board, then replacement is the only solution for your problem.

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